Hotel Montville

The third visit this week is to Hotel Montville in Redditch, Worcestershire, where host Ray Chowdhury hopes to win over his rival B&B owners. Ray's unique style and decor impresses at first, but room inspections leave guests Jane and Keith Smith threatening not to stay. Light relief comes in the form of ice sculpting, but at dinner, the guests grill Ray about his business background, leading them to question his decisions. And breakfast leaves James and Darren Kosa-Jones feeling cold. Come feedback, Ray comes face to face with the harsh reality of what his guests made of their stay.

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S10E24 - The Silverton