Measuring what makes life worthwhile - Chip Conley

When the dot-com bubble burst, hotelier Chip Conley went in search of a business model based on happiness. In an old friendship with an employee and in the wisdom of a Buddhist king, he learned that success comes from what you count. Chip Conley creates joyful hotels, where he hopes his employees, customers and investors alike can realize their full potential. His books share that philosophy with the wider world.

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S2012E121 - Redefining the dictionary - Erin McKean